24-hour Care. All Pets Large and Small. Operating North Island Wide.

Pet Collection

After your pet has passed away, it can be difficult to know where to go next. This is where Truly Treasured comes in. Our family is here to provide love and support during this difficult journey. 

Collecting Smaller Pets

Once we have your pet in our care, we will check off your pet with a Truly Treasured identification number to ensure all details are correct and we can proceed.

They will be transported to our crematorium in a special courier that remains closed throughout the entire journey, so there are no chances of your pet being lost. Our crematorium is set on a beautiful farm in Hawkes Bay.

Collecting Larger Animals

We have a specialised recovery vehicle for larger animals, including horses. This pick-up service is available for most of the North Island.

Our compassionate team is here to help make this difficult time a little easier on both yourself and your family members who are grieving as well. Let us take care of everything so you don’t have to worry about anything else but remembering the good times together.

Our Pet Loss Services Include

Honour your pet with a dignified farewell and final journey home.


Pet Collection

We will collect your pet from your home or vet (this service is limited to certain areas please inquire about which areas and rates)


We offer either separate or communal cremation.


Pet unique code

Your pet is cared for by name and will be assigned a Truly Treasured identification number for internal reassurance with belongings from collection to delivery.

Ashes Returned

There is the option of either Personal home delivery or a specialist courier as it is an upmost importance that your pet is safely returned to you. (Please inquire the costs on these options).



Truly Treasured Certificate of cremation.


Grief Support

Access to our grief support.

Optional Keepsake

Choose a keepsakes wooden urn or jewellery memento.


Veterinary Services

Truly Treasured would love to offer our support to your clients at this difficult time.