24-hour Care. All Pets Large and Small. Operating North Island Wide.

Veterinary Services

Our purpose is to make it a little easier for your clients

No one knows better than you the devastating impact losing a pet has on people. Truly Treasured would love to offer our support to your clients at this difficult time.

The loss of a much loved animal companion can be extremely devastating, especially if it was sudden or unexpected. Our purpose is to make it a little easier for your clients by providing a quality service tailored to their wishes.

Much like funeral directors, we take care of all the details so they can grieve without worry.

Our family is here to offer love and support during this difficult journey.

We pride ourselves on our compassion, but also the quality of our services. Our processes and standards are of the highest quality, so owners can be assured that pets are handled with the utmost care.

Complete Pet Loss Services

At Truly Treasured, we understand the emotional toll of losing a pet. That’s why we offer every service possible to help your clients through this difficult period.

  • Pet Loss Counselling
  • 24/7 Grief Support Line
  • Free In-House Payment Plans
  • A Wider Variety of Memorabilia From Bare Essentials Through To The Extraordinary
     including Ashes to Stone and Ashes to Diamonds

And because we know that the cost of pet cremation can be a financial burden, we offer free flexible payment plans to make our services affordable for everyone. Clients can spread their payments, so they don’t have to make any compromises when it comes to remembering their pet.

How We Work With You

We can work alongside your existing pet cremation provider, or offer a complete service.

  • Do you have clients who would like to cremate their pets but cannot afford to do so? The industry standard is to pay for cremation services to be paid up front, but we believe this is heartbreaking for those that don’t have the means to pay.
  • Would you like to offer your clients a wider range of options for remembering their pets?
  • Would you like us to handle all memorial details and speak to clients on your behalf?
Our goal is to free up your time, so you can focus on your core service while providing a complete, compassionate pet loss service to your clients. Your client can contact us at any time to:
  1. Find out where your pet is in their journey
  2. Finalise plaque details  and choose memorabilia
  3. Arrange counselling or use our 24/7 Grief Support Line

Pet Loss Plus Plan

By entering into a Sole Agency agreement with us, we can offer clients that cannot afford to pay for your vet services a payment plan. Your services can be incorporated it into our services up to an agreed amount. We bear the risk of this debt on your behalf. Given end-of-life vet bills can reach thousands, we also can arrange financing for larger amounts too subject to normal lending criteria.

Pet Cremation Up to 60 Kilos

Our process includes specialised pet cremation software. Each pet is assigned a Truly Treasured identification number so their owner will always know where they are on their final journey home.

They will be transported in a special courier that remains closed throughout the entire journey, so there are no chances of the pet being lost.

Your clients will be given a choice of a separate or communal cremation, and at the end we’ll produce a certificate of validation so they can be assured the ashes returned to them are their pets, and their pets alone.

We offer a beautiful collection of equine urns for ashes in different sizes and shapes. All are crafted by NZ artists who feel as deeply as we do about honouring our animal companions.

Pounds, SPCA and Animal Rescue Centres

The communal cremation service is a dignified and environmentally responsible choice for organisations that have to euthanise animals.

Currently, the common practice is to dispose of these animals in landfill, which is not only undignified but can have devastating consequences for the environment. Leaching from euthanasia drugs poses a significant risk to land, people and other animals. One study found these chemicals still in the ground 367 days after injection. Euthanasia leaching poses a “risk of surface or groundwater contamination and secondary toxicosis by other animals”.

Source: equimanagement.com

We are well aware that landfill disposal methods do not represent or respect these deceased creatures’ lives so instead, they will be respectfully cremated during their time of death–creating less waste than traditional burial practices as well.

Truly Treasured provides a kinder, more sustainable option with communicable cremation.

About Truly Treasured

Truly Treasured was created because we recognised the companion pet loss market had not moved with the needs of pet owners. Nowadays, people expect more for their pets. Pets have begun to play a more significant role in the hearts and lives of people, especially with mandatory isolation brought about by COVID-19. Pet owners now expect their grief to be acknowledged and their pet to be treated with the same compassion and care as a human companion.

Despite these changing expectations, the pet loss industry has not kept up. As a result, we saw an opportunity to provide a highly professional service. We have invested in the very best cremation processes and systems. We have also explored what compassionate services people need to come to terms with loss. With Truly Treasured, they have the full variety of options and support services available to them.

Our Pet Loss Services Include

Honour your pet with a dignified farewell and final journey home.


Pet Collection

We will collect your pet from your home or vet (this service is limited to certain areas please inquire about which areas and rates)


We offer either separate or communal cremation.


Pet unique code

Your pet is cared for by name and will be assigned a Truly Treasured identification number for internal reassurance with belongings from collection to delivery.

Ashes Returned

There is the option of either Personal home delivery or a specialist courier as it is an upmost importance that your pet is safely returned to you. (Please inquire the costs on these options).



Truly Treasured Certificate of cremation.


Grief Support

Access to our grief support.

Optional Keepsake

Choose a keepsakes wooden urn or jewellery memento.


Veterinary Services

Truly Treasured would love to offer our support to your clients at this difficult time.

We offer a beautiful collection of equine urns for ashes in different sizes and shapes. All are crafted by NZ artists who feel as deeply as we do about honouring our animal companions.