24-hour Care. All Pets Large and Small. Operating North Island Wide.

Sadly your pet has passed unexpectedly, what to do next?

Keep them in a very cool place until they can be collected.

Call us 0800 300 109 to make your booking or email admin@trulytreasured.co.nz

Wrap your pet in something not too bulky to save space and keep very very cool!  A freezer is the safest option but if not available use a chilly bin or chilly bag filled with ice. Bags of ice can purchased at the local petrol station or supermarket.

For large pets make a bed of ice, with ice bags wrapped in against the fur under towels. 

If that is not possible your local vet may be able to help with storage until we collect

BUT be sure to call us ASAP so we can work immediately on a plan to help you in this stressful time x



Our Pet Loss Services Include

Honour your pet with a dignified farewell and final journey home.


Pet Collection

We will collect your pet from your home or vet (this service is limited to certain areas please inquire about which areas and rates)


We offer either separate or communal cremation.


Pet unique code

Your pet is cared for by name and will be assigned a Truly Treasured identification number for internal reassurance with belongings from collection to delivery.

Ashes Returned

There is the option of either Personal home delivery or a specialist courier as it is an upmost importance that your pet is safely returned to you. (Please inquire the costs on these options).



Truly Treasured Certificate of cremation.


Grief Support

Access to our grief support.

Optional Keepsake

Choose a keepsakes wooden urn or jewellery memento.


Veterinary Services

Truly Treasured would love to offer our support to your clients at this difficult time.