Truly Treasured Terms of Service

    • Truly Treasured is our legal business trading name.
    • Truly Treasured is the name that will appear on cardholder statements.
    • Truly Treasured is the name advised on the payment record.
    • Truly Treasured is the name that will appear on your statement.
    • The legal name Truly Treasured Pet Burials, Cremations & Keepsakes is registered in New Zealand.

The physical address of Truly Treasured approved place of business is:

83 Ru Collin Road,
Bridge Pa  – 4174
Hastings, New Zealand

The Truly Treasured business and customer service details are:

Telephone number:  0800 445 888

Truly Treasured is a New Zealand owned and operated business and all transactions will be billed in a Bank of New Zealand approved currency. This is not an ongoing subscription. Every time a customer makes a purchase, this is counted as a separate transaction.


  • Truly Treasured accepts bank deposit, internet banking and cash payments.
  • Truly Treasured will supply relevant payment information in the confirmation email and the delivery invoice.
  • Your account will be charged in NZD$ or the stated currency on the order form you complete.


  • Delivery of products, services and online programs is online and delivered worldwide.
  • There may be a delivery fee depending on the goods purchased, this will be stated in the shopping cart process.
    Truly Treasured delivers online programs within 24 hours and physical goods within 7 days. Truly Treasured will attempt to deliver to you within this desired delivery time, however, they cannot guarantee this during busy periods.
  • At the time of confirmation, it is possible for the cardholder to cancel the transaction, provided this is confirmed in writing to Truly Treasured via the following email address: